StreamElements Alerts Of Third-Party Data Breach

Notice of a Security Incident

Dear Customer,

We are writing to inform you of a recent security incident that may have involved your personal information. At StreamElements, we prioritize the privacy and security of your data, and we deeply regret any inconvenience this may cause.

What Happened

On March 25, 2025, we were made aware that an unauthorized third party gained access to the systems of our print vendor, which may have resulted in unauthorized access to some of your personal information. Upon learning of the incident, we immediately launched an investigation to address the situation.

What Information Was Involved

Our investigation determined that the following personal information may have been accessed: name, email address, mailing address, and phone number.

What We Are Doing

We have taken several steps to address the issue and protect your information. We worked with the third-party vendor to ensure no additional unauthorized activity occurred. Additionally, we have closed all accounts associated with the third-party vendor and asked that all associated data be deleted.

We also conducted a thorough investigation of StreamElements networks and systems, including reviewing employee access and authentication policies and procedures.

What You Can Do

While we do not have any specific reason to believe that you are at risk, please:

• Be vigilant for any suspicious emails, calls, or messages that may attempt to exploit your information.
• Avoid clicking on links or downloading attachments from unknown sources.
• Consider changing your passwords for any accounts that may use similar information.

We sincerely apologize for this incident and any inconvenience it may cause.

Please feel free to reach out to us with any questions or concerns.

Thank you for your understanding and support.